General Information

Taxicabs and Vehicles for Hire permits and registers over 3000 drivers, 1558 vehicles, 12 horse-drawn carriages, 22 taxi companies, and 3 carriage companies. We perform vehicle inspections, company inspections as well as monitor DTVH hearing panel, carriage, taxicabs and limousines services throughout the city and Hartsfield-Jackson International Airport to ensure compliance with city ordinances and regulations, and state laws. To discover additional information about DTVH please become familiar with this website, or you may call DTVY at 404-546-3090.

Mission Statement

It is the mission of Taxicabs and Vehicles for Hire to ensure every City of Atlanta citizen and visitor have easy access to safe, reliable and clean taxicabs, carriages and vehicles for hire, and that every customer is treated with courtesy, dignity and genuine hospitality. We understand that our services are essential to the city’s overall tourism and business industry; therefore, our goal is to work with citizens, the vehicles for hire industry, operators, business leaders, the tourism industry and stakeholders to implement the highest standards of service which in turn, ensures customer satisfaction and promote the core values and objectives of the Atlanta Police Department and the City of Atlanta. 

Vision

To provide safe, reliable, and fuel efficient Vehicles for Hire that reduces emissions and provides comfortable customer access for all Atlanta citizens and visitors.

Core Principles

As caretakers of the City of Atlanta’s Taxicabs and Vehicles for Hire Bureau, we believe it is essential that our decisions be guided by honesty, data, and with the public’s best interest at heart. Our decisions are guided by 

Seven Core Principles:

  • We are committed to safety and quality of life
  • We are committed to the public’s best interest
  • We are committed to integrity 
  • We are committed to decisions based on sound data
  • We are committed to professionalism
  • We are committed to cooperation
  • We are committed to courtesy and honesty