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Atlanta Police Department  

BrowserID FAQ

General
  • How do I report a crime?

    • To report a crime within the city limits of Atlanta, dial 911. Using our E911 system ensures your call for assistance is logged properly and an Officer is dispatched to you in a timely manner.

  • Where do I pick up a police report?

    • All reports produced by the Atlanta Police Department can be picked up at Central Records between the hours of 8:30am and 2:30pm. Central Records is located at the Atlanta Public Safety Annex at 3493 Donald Lee Hollowell Pkwy, N.W. Atlanta, Ga. 30331. If you have any questions about picking up a report, you can call Central Records at (404) 546-7461.

  • How can I help prevent crime?

    • While it is the job of all Atlanta Police personnel to achieve crime prevention goals, members of the Community Services Unit lead department organized crime prevention programs within neighborhood and business communities. Crime Prevention Inspectors in each zone serve as liaisons between the police department and the community to prevent crime and facilitate the delivery of police services with the goal of increasing safety within the City of Atlanta.

  • How do I report drug activity?

    • You may report drug activity by calling the Atlanta Police Drug Hotline at TBA. If it is an emergency please call 911.

  • How do I find out if someone is in jail?

    • To find out if someone has been arrested by the Atlanta Police Department and is still in jail, you must contact the jail.

      • City of Atlanta Pretrial Detention - 404-865-8000

      • Fulton County Jail - 404-853-2056

      • Dekalb County (Arrests on the eastside of Atlanta out side Fulton) - 404-298-8224

      • Clayton County Jail (Arrests at Hartsfield-Jackson Airport Only) - 678-479-5300/5398

  • How do I obtain a background check?

    • To obtain a background check you must call or visit our ID Unit.

      • Atlanta Police Department ID Unit

      • (404) 546-4491

      • 3493 Donald Lee Hollowell Pkwy

      • Atlanta, Ga. 30331

  • How do I report an accident after I have left the scene?
    • Download the following form http://www.dds.ga.gov/docs/forms/Accident.pdf

Open Records Requests
  • How long does it take to obtain the results from an Open Records Request?
    • The length of time varies between each request. The 3 day rule applies to responding to the initial request.

     

  • How much does an open records request cost?
    • Cost is determined by the lowest hourly waged person completing the request, plus any materials provided with the request. (Paper, audio or video tapes). The first 15 minutes is free of charge.

     

  • Where do I pick up the information once the request has been completed?
    • The requested information can be picked up at our Central Records Unit, Monday through Friday 8am-4:30pm.

     

  • What types of information are not provided through the Open Records Unit?
    • The following information is not provided by the Open Records Unit.
      • Criminal Background checks
      • Warrant information
      • Court documents
      • Jail status
      • Name or Identification of a rape victim
      • Driver's License and or vehicle registration information
      • Medical Records
Identity Theft
  • What do I need to do to help in my investigation?

    • Print a copy of the Identity Crime Incident Detail Form and fill it out completely.

    • Print and fill out the ID Theft Affidavit.

    • Keep a detailed phone log of every creditor that you speak to.

    • Request copies of any documents available relating to accounts in question.

    • Use the Information Request Form to obtain the information.

    • When all information has been gathered, call and schedule an appointment with your investigator.

     

  • What if I know who committed the fraud against me?

    • You can go to the Fulton County Criminal Warrant Office located at 160 Pryor Street, Room J-135, Atlanta, GA  and fill out a warrant application. Please have a full name and address for the suspect.

     

  • Will I get my money back?

    • Criminal prosecution does not guarantee that your funds will be returned to you. Often times the courts will make restitution a part of sentencing

     

  • Will filing a police report remove the fraudulent information from my credit report?

    • Unfortunately, no. The victim will still have the responsibility of following up with creditors and credit bureaus to remove fraudulent information.

     

  • If I made a police report, why should I report the crime to the Federal Trade Commission or the Internet Fraud Complaint Center?

    • These agencies act as a clearinghouse for fraud complaints. They are able to find similarities between complaints and link related cases to assist in the investigation and apprehension of suspects.